The Federal Communications Commission (FCC) recently approved a proposal that would reduce the number of collection calls consumers receive. A budget deal was approved last year that provided government exemptions from the Telephone Consumer Protection Act that blocks solicitors from sending automated calls to cell phones under certain conditions. Congress called on the FCC to limit those exemptions.
The proposal limits government debt collectors to three calls per month, which can only be made if an individual is late on making a payment. It also allows calls informing people about payment plans, though borrowers can request to opt out.
With taking this first step toward implementing the requirements, Congress recognizes the importance of collecting debt owed to the U.S. and respecting the consumer protections allotted in the Telephone Consumer Protection Act. It is still subject to two rounds of comments- the first on June 6, and the second on June 21.
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